Privacy Policy

Policy overview Current practices

This Privacy Policy explains how Kosioco Solutions processes personal data through kosiocolsuat.fit in connection with website use, contact requests, and technical operation. It follows the data lifecycle from collection to retention and deletion, and it applies to the information handled through our website and related communication channels.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data We Collect

We may process the information you submit through the contact form, including your name, email address, phone number if provided, inquiry message, and service preferences. We also process technical data such as server request metadata and browser or device information when you visit the site. This data is used only to operate the website, respond to inquiries, maintain security, and support technical delivery.

The data we collect depends on the way you use the website and contact channels.

Sources of Data

We collect personal data directly from you when you complete a contact form or otherwise communicate with us. We also receive limited technical information automatically from your browser and device as part of normal website delivery and security logging. We do not rely on unconfirmed tracking or advertising sources.

Information comes from direct submissions and from the technical operation of the site.

Cookie Types

The website uses essential cookies to support basic operation, security, and technical delivery. It also uses cookies that store privacy preferences so your selected settings can be remembered. We do not confirm the use of analytics or marketing cookies on this site.

Only limited cookie categories are used on this website.

Cookie Control

We use essential cookies needed for site operation and cookies that remember privacy preferences. You can control cookies through your browser settings, including blocking or deleting them, although some essential functions may not work properly if essential cookies are disabled. Where the site offers preference controls, those settings may also be used to manage non-essential choices.

Cookie settings can be adjusted through the browser and, where available, site preferences.

Purposes of Processing

We use personal data to respond to contact requests, assess service preferences, provide technical delivery, maintain website security, and manage the operation of the site. Technical data is used to monitor performance, diagnose issues, and protect against misuse or unauthorized access. Where necessary, we also use data to meet legal obligations and to document our handling of requests and communications.

Processing is limited to the purposes described in this policy and no broader use is assumed.

Operational Sharing

We may share personal data with service providers that support website hosting, technical maintenance, security, and communication handling. These recipients act only on instructions relevant to their role and are expected to protect the information they process. We do not confirm broader partner sharing beyond what is necessary for these operational functions.

Operational recipients are limited to those needed to run the website and handle communications.

Legal Disclosure

We may disclose personal data to public authorities, courts, or other official bodies when required by law, regulation, or a lawful request. We may also disclose information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and its users. Any such disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure may occur when a legal duty or valid official request applies.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Rights

You may have rights to access your personal data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing where the law allows. In some cases, you may also request portability of data you provided to us. These rights are assessed case by case, taking into account legal obligations, security needs, and the purpose for which the data is held.

Your rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To exercise a privacy right, submit a request through one of the contact channels listed in this policy and provide enough information for us to identify the relevant record. We may ask for additional details to verify identity and to understand the scope of the request. We will respond within the timeframe required by applicable law and will explain any lawful limitation that applies.

Requests are reviewed through a verification and case assessment process.

Data Retention

Retention and Deletion

We retain personal data according to its lifecycle. Contact inquiries are kept while we are handling the request and for any follow-up that is reasonably connected to it. Technical records are kept for security, troubleshooting, and service integrity for as long as needed for those purposes. When data is no longer needed and no legal obligation requires continued storage, it is deleted or anonymised in a manner appropriate to the record type.

Data is kept only for as long as it serves the purpose for which it was collected or is required by law.

Policy Updates

If we make material changes, we will update this page and may use reasonable notice methods appropriate to the nature of the change. The revised version applies from its effective date. Continued use of the website after an update does not replace any rights you may have under applicable law.

We review this policy when our practices, legal obligations, or website functions change.

Email contact

team@kosiocolsuat.fit

Telephone

+421 916 368 035

Postal address

19. januára 12976, 080 01 Presov

Service desk

Use the listed service channels for privacy questions, data requests, or policy clarifications.